Have questions? Check our FAQ’s for answers

How long do apparel orders take to deliver?

Once your artwork is approved and we have secured your product, apparel orders are done within ten business days max. Most of our orders are completed in five to eight business days. We understand the timeliness of your needs and do our best to assure that we can deliver on time

How long do promotional product orders take to deliver?

Promotional products (non-apparel) items can take anywhere from as little as three business days up to twenty business days or more. Depending on the product, volume, and country of origin the item is produced in , will influence the turn time. Orders only start when artwork is approved to our suppliers. We are always very clear on the delivery time for all promotional items prior to your commitment to the order.

What brand of apparel do you carry?

Visit the Brands page here to see our most popular suppliers of apparel. If you do not see a brand you’d like to inquire about, please contact us so we can assist you. If you do not see it, it does not mean we cannot get it for you!

What shipment methods do you use?

We primarily ship UPS Ground on most orders. We occasionally use USPS for smaller lightweight packages. Third party billing methods are accepted during the time of ordering with us.

Can you develop online stores for our business, team, or organization?

Yes we can! Please visit the services page here to learn more about online store offerings.

What are your minimums for orders?

Apparel orders will typically have a minimum of twelve pieces. Promotional products (non-apparel) minimums vary within the suppliers of the products.

Will you print our supplied product?

Please contact us for any supplied goods for decoration.

Do you provide any sample blanks before I place an order?

Yes, we can provide a sample on any order. Sample charges may apply depending on the product being ordered.

I have a problem with the order I received, what now?

Our work is 100% guaranteed. If you have any issues with your order received, please contact us immediately so we can resolve the issue as soon as possible. Your satisfaction with our work is one of our top priorities!

Can’t find the answers you are looking for? Contact us and we will answer them for you.

varcity apparel customer support